The KMHIS maintains a vast range of IT services using ITIL (IT Infrastructure Library) best practice. By adopting the most widely accepted approach to IT service management in the world, you, our customers receive a cohesive set of best practice processes supported by the British Standards Institution’s standard for IT Service Management (BS15000).
Our Service Desk is accredited by Fujitsu and NHS Connecting For Health.
Our training team is accredited by the Learning and Performance Institute and the British Computer Society.
Our highly skilled teams are given the opportunity to train to the highest industry standards.
Qualifications include:
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Microsoft Certified Desktop Support Technician
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Microsoft Certified Support Engineer
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PRINCE2 Foundation and Practitioner
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Learning and Performance InstituteTAP training delivery skills qualification
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ITIL Foundation
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Service Desk Institute Service Desk Analyst
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Cisco Certified Network Associate
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Cisco Certified Network Professional.
In addition, many have bespoke qualifications necessary to support your specific requirements.